需要登錄微信在設置界面選擇找回微信密碼-申訴找回微信賬號和密碼-開始申訴-我記得微信號-填寫相關(guān)信息,具體如下:
1、打開微信界面的登錄界面,右上角選擇找回密碼;
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2、選擇“申訴找回微信賬號密碼”,點擊開始申訴;
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3、然后在出來的界面,選擇同意服務協(xié)議,在選擇開始申訴;
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4、然后在出來的界面選擇我記得微信號,如下圖;
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5、在出來的界面輸入(微信號,和手機號碼),選擇下一步;
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6、輸入新手機號,也就是被別人惡意注冊過的手機號,選擇完成即可。
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注意事項
會有一個提示申訴失敗或者成功的界面,無論是失敗還是成功,下面都會給出一個回執(zhí)編碼,這個務必要記錄下來。
再撥打騰訊號碼安全專線,按照操作提示,微信密碼選項后輸入剛才記下的申訴編號,進入人工服務。人工在核實情況后,客服會在24小時內(nèi)聯(lián)系,會解綁新手機號所綁定的微信號,然后三個工作日,把該微信號永久封號。